EEZY SUPPLIES & RIG CADDY FAQ'S

QUESTIONS ABOUT SHIPPING

  • EACH RIG CADDY IS BUILT TO ORDER IN OUR MANUFACTURING FACILITY IN CALIFORNIA. THE CURRENT LEAD TIMES FOR EACH RIG CADDY ARE PUBLISHED ON THE PRODUCT PAGES. IN STOCK APPAREL TYPICALLY SHIPS WITHIN 2-3 BUSINESS DAYS.

  • IF YOU RECEIVED AN ORDER CONFIRMATION EMAIL WITH YOUR ORDER NUMBER AND AMOUNT PAID, THEN WE HAVE YOUR ORDER AND THERE IS NOTHING ELSE YOU NEED TO DO! PLEASE PAY ATTENTION TO THE LEAD TIMES SHOWN ON THE RIG CADDY PRODUCT PAGES. WE’LL EMAIL YOU WITH A TRACKING NUMBER THE MOMENT YOUR RIG CADDY SHIPS.

  • WE USE USPS GROUND FOR STANDARD SHIPPING. IF YOU NEED SOMETHING EXPEDITED FOR AN ADDITIONAL FEE, WE'RE HAPPY TO HELP AT JAIME@EEZYSUPPLIES.COM.


RETURN OR EXCHANGE POLICY

  • IF YOU DON’T LOVE YOUR RIG CADDY FOR ANY REASON, YOU CAN RETURN IT UNDAMAGED FOR A FULL REFUND (MINUS SHIPPING + CREDIT CARD TRANSACTION FEES) AS LONG AS:

    1) YOU EMAIL YOUR INTENT TO RETURN TO JAIME@EEZYSUPPLIES.COM WITHIN 14 DAYS OF RECEIVING YOUR RIG CADDY.

    2) THE SHIP DATE ON YOUR RETURN IS WITHIN 30 DAYS OF RECEIVING YOUR RIG CADDY.

  • PLEASE CAREFULLY PACK YOUR RETURN, IN THE ORIGINAL SHIPPING BOX, ALONG WITH IT'S PACKING MATERIALS, IF POSSIBLE. PLEASE EMAIL JAIME@EEZYSUPPLIES.COM TO NOTIFY US OF EITHER A RETURN OR EXCHANGE, SO WE CAN MAKE THINGS RIGHT.

    FOR EXCHANGES WITH GREATER OR LESSER VALUES, A REFUND OR PAYMENT FOR THE DIFFERENCE IN COST WILL BE PROCESSED PRIOR TO SHIPPING THE EXCHANGED ITEM(S).

    WE RECOMMEND THAT YOU USE UPS OR INSURED PARCEL POST FROM USPS WHEN SHIPPING A RETURN. SHIP VIA GROUND METHOD, AND INSURE YOUR PACKAGE.

    PLEASE SEND RETURNS/EXCHANGES TO: EEZY SUPPLIES ATTN: RETURNS 111 6TH ST. SEAL BEACH, CA 90740.


RIG CADDY WARRANTY

  • WE TAKE PRIDE THAT OUR PRODUCTS ARE BUILT RIGHT HERE IN SOUTHERN CALIFORNIA. AS SUCH, WE STAND BEHIND THE QUALITY AND WORKMANSHIP OF OUR PRODUCTS. EEZY SUPPLIES WARRANTS ITS PRODUCTS TO THE ORIGINAL OWNER AGAINST DEFECTS IN MATERIALS AND WORKMANSHIP FOR THE LIFETIME OF THE PRODUCT. OUR WARRANTY DOES NOT COVER ANY DAMAGE CAUSED BY NEGLECT, IMPROPER CARE, ACCIDENT, OR NORMAL WEAR AND TEAR. IF YOUR PRODUCT FAILS DUE TO A DEFECT IN MATERIALS OR WORKMANSHIP, WE WILL REPAIR OR REPLACE IT, AT OUR DISCRETION.